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Privacy Policy

This Privacy Policy describes

  • The ways we collect personal data about you
  • Why we collect personal data about you
  • How your personal data is used
  • How you can customize where and when your data is collected

This Privacy Policy applies to Guild Saga games, websites and related services, which we here collectively call the Service. We may update this Privacy Notice from time to time in response to legislative or business changes. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

If you have any questions or concerns about our use of your personal information, please contact us at [email protected].

WHAT DATA DO WE COLLECT?

Data about your account and game progress

IP address (General geographic location)

System specifications (Including mobile device identifiers)

Browser information

Gameplay data and your interactions with other players inside the Service

Social media analytics data

Data from game platform services such as Steam profile information, game ownership, item inventory

Data from platforms that the games run on (such as to verify payment)

WHY DO WE COLLECT THIS DATA?

Effectively operate game services

Deliver a responsive website

Player behavior and historical data

Provide ongoing game support for all players

Manage our relationship with you

Respond to player feedback and suggestions

Provide security alerts, product updates and news

Understand how our players as a whole interact with our services

Provide tools and methods in which to communicate with our players

We collect metrics and telemetry data regarding your use of our Services, including how long and how often you play any game. We use this information to help us troubleshoot problems with the Service, to provide player rewards, and to improve the Service and your gaming experience.

WHO CAN SEE YOUR DATA?

Ocelot Technologies and platforms that you use to access our Services.

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

Anonymized/Aggregated Data

We may share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.

International Data Transfers

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy.

YOUR RIGHTS AND OPTIONS

Opt-out of marketing emails and other direct marketing

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications. You can always withdraw your consent, for example by clicking the unsubscribe link on an email.

Opt-out of in-game data collection

If you do not want to share game data with the developers, you can opt out in the in-game settings menu.

Access the personal data we hold about you

If you request, we will provide you a copy of your personal data in an electronic format.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data.

COOKIES AND SIMILAR TECHNOLOGY

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

HOW DO WE PROTECT YOUR DATA?

Security Safeguards

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

AGE LIMITS

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.

CONTACT US

If you have any questions or concerns about our use of your personal information, or questions about this Policy, please contact [email protected].